TrustRail

Secure Deliveries. Trusted Payments.

Protect the payment. Verify the handoff.

Create a TrustRail transaction, collect secure payment, and keep pickup, delivery, and dispute evidence tied to one transaction record.

Create a Secure Transaction See How It Works Track an Order

Escrow Protected

Real-time Transaction Updates

PIN Secured

Verified Handoff Evidence

A TrustRail seller and buyer coordinating a verified delivery

TrustRail handoff

PaidIn transitVerify

How it works

A compact flow for safer delivery trades.

Verified package handoff using a phone and QR verification

Create Transaction

Seller records item, amount, pickup details, delivery details, and payment responsibility.

Secure Payment

Buyer pays through the supported TrustRail payment flow before handoff proceeds.

Rider Pickup Verification

Assigned rider verifies pickup with the secure scan flow and audit trail.

Delivery Confirmation

Buyer or receiver confirms delivery using QR or PIN fallback where eligible.

Funds Released

TrustRail starts seller and rider payout processing after confirmed delivery; provider settlement time may vary.

Trust & Safety

Supported protection without unsupported promises.

TrustRail surfaces the transaction evidence your current workflow supports. It does not display invented compliance claims, fake live tracking, or unsupported wallet balances.

Escrow Protected

Payment follows the verified TrustRail transaction state instead of informal chat promises.

Real-time Transaction Updates

Buyer and seller can follow supported state changes from the transaction record.

PIN Secured

A secure delivery PIN fallback is available when QR delivery is not practical.

Verified Handoff Evidence

Pickup and delivery steps keep QR, timestamp, and audit evidence where supported.

Dispute education

If something goes wrong, evidence matters.

A dispute does not automatically guarantee a refund. Available transaction records, pickup and delivery evidence, timestamps, location evidence, and item details can help review eligible issues.

Item not deliveredWrong itemDamaged itemMaterially different itemDelivery issuePayment issueRider issue

Read dispute policy

Track Order

Open a supported TrustRail transaction.

Enter the reference from your TrustRail link. This does not bypass backend permissions or expose private rider data.

Get Started

Choose the path that matches your role

I'm a Seller

Create a secure transaction, add item and route details, then share the payment link with the buyer.

I'm a Buyer

A seller normally sends you a TrustRail transaction link. Use that link to review and pay through the supported flow.

Track or open a link

I'm a Rider

Rider actions use the assigned session and scan flow. Use the rider link or instructions provided for your delivery.

Open rider scan

Install TrustRail

Use it like an app on your phone.

TrustRail can be installed from supported browsers. Secure payment, scan, and verification actions still require internet connectivity.

Android

Use the browser install prompt or the browser menu.

iPhone/iPad

Open in Safari, tap Share, then Add to Home Screen.

Desktop

Use the install option in supported Chrome or Edge browsers.

FAQ

Common questions

TrustRail helps sellers, buyers, and riders complete social-commerce transactions with payment protection, verified pickup, delivery confirmation, and dispute evidence.

Ready to make the next handoff clearer?

Start with the existing seller registration flow, or track an existing TrustRail transaction reference.

Create a Secure Transaction Track an Order